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Day 1: Wednesday 11th May
09.00 - 09:30 - Virtual Doors Open
The Big Conversation virtual doors open ready to welcome you all in
09.30 – 10.00 - Welcome to The Big Conversation
A very warm welcome from our partners and an introduction to your main hosts for the Big Conversation
Helen Bevan, Chief Transformation Officer, NHS Horizons
Rasleen Kahai, Clinical Associate NHS Horizons & Cardiorespiratory Dietitian, Royal Brompton & Harefield Hospitals
Cristina Serrao, Lived Experience Ambassador, NHS England and NHS Improvement
Neil Turton, Director, Advancing Quality Alliance (Aqua)
Penny Pereira, Director of Improvement and Director, Q Initiative
Hugh McCaughey, National Director of Improvement, NHS England & NHS Improvement
Vin Diwakar, Regional Medical Director, NHS Improvement
Tim Ferris, Director of Transformation, NHS England & NHS Improvement
10.00 – 10.15 - Announcement of Award Shortlist
A sneak preview of all the 1st National Improvement Award shortlisted nominations
Helen Bevan, Chief Transformation Officer, NHS Horizons
Rasleen Kahai, Clinical Associate NHS Horizons & Cardiorespiratory Dietitian, Royal Brompton & Harefield Hospitals
10.15 - 10.30 - The Big Conversation Quiz
A fun way to test your knowledge about all things QI and some more random subjects too. Your answers should help guide you around key areas that matter to you over the next 2 days
Kerry McGinty, Production Project Manager, NHS Horizons
10.35 – 11.40 - NHS Improvement Awards showcases:
A chance to dive a bit deeper into all of the shortlisted nominations.
Improving through co-production
Learn and hear more about the 4 finalists in this category
Service-led improvement
Learn and hear more about the 4 finalists in this category
Digitally-enabled transformation
Learn and hear more about the 4 finalists in this category
Improving health equity
Learn and hear more about the 4 finalists in this category
Collaborating for improvement
Learn and hear more about the 4 finalists in this category
Spreading change and improvement across systems
Learn and hear more about the 4 finalists in this category
11.45 - 12.15 - #SolvingTogether
Solving Together - Showcasing leading examples of good improvement practice with our hosts
Bev Matthews, Clinical Lead for Transformation and Virtual Collaborate Programme Lead, NHS Horizons
Hugh McCaughey, National Director of Improvement, NHS England & NHS Improvement
Tim Ferris, Director of Transformation, NHS England & NHS Improvement
Cristina Serrao, Lived Experience Ambassador, NHS England and NHS Improvement
12.15 -13.00 - Lunch
13.00 – 13.55 - “Big Idea” Breakout Sessions
Time to hear and learn more from an incredible range of exciting speakers a in our breakout sessions
The Royal College of Physicians; help us to drive change
Dr John Dean
Eddie Kinsella
Emily Hockenhull
Jennifer Flatman
Improving care for older people living with frailty from the grass roots up
Simon Conroy
Deborah Thompson
An opportunity to share the foundations, principles, and practices of Hexitime
John Lodge
Turning around one of the country’s most challenged hospitals. What a difference 3 years makes – from 206 to 13 CQC actions. But there’s always ‘Room for Improvement’
Caroline Shaw
Louise Notley
Developing a QI nursing network
Charlotte McArdle
Jane Murkin
Virtual Wards enabled by technology: How can we support Integrated Care Systems to scale?
Breid O'Brien
Zoe Harris
Anne Oyewole
Jane Sproat
Getting health systems on the same page to drive the right improvement
Hugh Marshall
Sarah Overton
Carolyn Gullery
Lily O’Connor
How can we support you to harness the power of data?
Rebecca Llewellyn
Edward Kendall
Why fixing everything (including the NHS) needs all of us
Jon Alexander
Emily Cadman
Data without the techy talk
Ruby Nicholls
Shakeel Liaqat
Mike Evans
14.00 – 14.45 - Tackling Health and Care Inequalities: The Fierce Urgency of Now
Dr Bola Owolabi, Director of Health Inequalities, NHS England & NHS Improvement
15.10 - 16.00
Aqua and People Voices Media
Gathering and curating personal stories for improvement
Building the skills for collaborative change
Anindita Ghosh
AI-enabled risk stratification to enhance elective recovery
Dr Mark Ratnarajah
Jenny Briggs
Rowan Pritchard-Jones
Beyond “just a dashboard”, bringing data to life, adding evidence, and creating action
Nick White
Prof David Loughton CBE CIHSCM
Dr Sonia Ashraf
Heather Humphreys
Alex Porter
Stories for Change
Alison Schofield
Jennifer Hodgkisss
Steven & Eli
Shamaila Bashir
Mo Ade
Improving your employee wellbeing culture
Adam Turner
Victoria Small
Michelle Gibson
Helen Bevan: Ten things I've learnt about Improvement over the last 30 years - Come and ask me anything!
Helen Bevan
16.15 - 16.45 - Drum roll please ...
Now Announcing the 1st National Improvement Award Winners with our host and partners
Kathryn Perera
Natalie Mark
Penny Pereira
Carol Munt
James Mountford
Hugh McCaughey
Mark Agathangelou
16.45 – 17.00 - First Day Reflections
Share your thoughts and reflections with some of our partners
Rasleen Kahai, Clinical Associate NHS Horizons & Cardiorespiratory Dietitian, Royal Brompton & Harefield Hospitals
Cristina Serrao, Lived Experience Ambassador
Neil Turton, Director, Advancing Quality Alliance (Aqua)
Penny Pereira, Director of Improvement and Director, Q Initiative
Day 2: Thursday 12th May
09.00 – 09.50 - Our Health and Wellbeing
Speaker: Stephanie Thompson (Senior Health Improvement Advisor, University Hospitals of Derby and Burton NHS Foundation Trust)
Speaker : Zoe Lord (Deputy Director, NHS Horizons)
Speaker: Claire Parker (Senior Programme Lead (Health and Wellbeing, NHS England and NHS Improvement)
10.00 – 10.20 - Welcome to our Open Conversations
Speaker: Zoe Lord (Deputy Director, NHS Horizons)
Speaker : Rasleen Kahai (Clinical Associate NHS Horizons & Cardiorespiratory Dietitian, Royal Brompton & Harefield Hospitals)
Speaker : Cristina Serrao (Lived Experience Ambassador, NHS England and NHS Improvement)
Speaker : Neil Turton (Director, Advancing Quality Alliance (AQUA)
10.30 – 11.15 - Open Conversations (Round 1 of 3)
Session 1: Are we ready for the digital health tech revolution?
Speaker : Dr Samantha Roberts (Chief Executive, National Institute for Health and Care Excellence (NICE))
Speaker: Danielle Mason (Associate Director, National Institute for Health and Care Excellence (NICE))
Session 2: Why have a meeting, when you can have a party?
Speaker : Lindsey Mclean (Urgent Care Programme Manager, Wye Valley NHS Trust)
Session 3: How to deliver the National Child Measurement programme more collaboratively and inclusively
Speaker: Rachel Bryers (Senior Improvement Advisor, Advancing Quality Alliance (AQUA)
Session 4: Pizza Game: Brand new virtual improvement game demo
Speaker: Joe Robertshaw (Quality Improvement Business Manager, Kingston Hospital NHS Foundation Trust)
Speaker: Jonathan Grellier (Head of Improvement, Kingston Hospital NHS Foundation Trust)
Speaker: Ed Jebson (Improvement Programme Manager, St George's University Hospitals NHS Foundation Trust
Speaker: Melvin Bell (Director, Focus Games Ltd)
Speaker: Andy Yeoman (Director, Focus Games Ltd)
Session 5: Wheelchair skills: The foundations to build independence
Speaker: Pete Donnelly (Founder and Managing Director, The Wheelchair Skills College)
Session 6: Service-led improvement discussion
Speaker: Sasha Karakusevic (Project Director, NHS Horizons)
Session 7: If general practice fails, the system fails
Speaker: Dr Minal Bakhai (GP and Director of Primary Care Transformation , NHS England and NHS Improvement)
Session 8: How do we create the conditions for clinical professionals to work together in improvement?
Speaker: Jane Murkin (Strategic Nurse Advisor, NHS England and NHS Improvement)
Speaker: Charlotte McArdie (Deputy Chief Nursing Officer, NHS England and NHS Improvement)
Speaker: Caroline Poole (Head of Allied Health Professions, NHS England and NHS Improvement)
Speaker: Dr John Dean (Improvement Clinical Director, Royal College of Physicians)
11.25 – 12.10 - Open Conversations (Round 2 of 3)
Session 1: Breaking down barriers and building connections
Speaker: Rachel Collum (Researcher and Parent, Northern Neonatal Network Parent Advisory Group)
Speaker: Claire Marcroft (University of Newcastle)
Speaker: Mark Dale (Independent Co-producer, Essex University NHS Foundation Trust)
Speaker: Karen Turner (Improvement Advisor, Royal Free)
Session 2: How can we learn better from our clinical data?
Speaker: Dr Conor Foley (Data Science Fellow, Critical Care, University College London Hospitals NHS Foundation Trust)
Session 3: Personal health budgets in a mental health pathway
Speaker: Janet Blair (Senior Manager (Personalised Care Group, NHS England and NHS Improvement)
Speaker: Breda Spillane (Programme Lead, City & Hackney, Tower Hamlets & Newham)
Session 4: Service-led improvement discussion
Speaker: Julia Miah (Informatics Manager, Royal London Hospital, Barts Health NHS Trust)
Speaker: Kate Pound (Improvement Manager, NHS England and NHS Improvement)
Speaker: Jolyon Spurling (Co-founder, Product strategy and Design, Showtime Analytics)
Session 5: Collaborating for improvement discussion
Speaker: Sasha Karakusevic (Project Director, NHS Horizons)
Session 6: Top challenges and opportunities in data analytics for service improvement
Speaker: Alex Porter (Analytical Lead for Improvement, NHS England Midlands)
Speaker: Jim Hatton (Deputy Director of Improvement Analytics, Improvement Products and Services, NHSE/I)
Speaker: Ronnie Arafin (CEO, AlphA)
Speaker: Rebecca Llewellyn (Head of Programme Delivery, NHS England and NHS Improvement)
Speaker: Victoria Cornelius (Senior Lead for Analytics Engagement, NHS England and NHS Improvement)
Speaker: Jason Pickles
Session 7: Anyone can be a change agent
Speaker: Christina Harrison (Emergency Department Sister / Clinical Associate, Torbay & South Devon NHS Foundation Trust)
Speaker: Helen Bevan (Associate, NHS Horizons)
12.10 -13.00 - Lunch break
13.00 – 13.45 - Co-production for Improvement
Donald Berwick, President Emeritus and Senior Fellow, Institute for Healthcare Improvement
13.55 – 14.40 - Open Conversations (Round 3 of 3)
Session 1: What is needed to help people spread innovation and improvement
Speaker: Diane Ketley (Associate, NHS Horizons)
Session 2: Co-designing solutions and data
Speaker: Kate Pound (Transformation Fellow in the Horizons Group at NHS Improving Quality.)
Speaker: Devon Elliot (Senior Programme Manager, NHS England and NHS Improvement)
Speaker: Mark Agathangelou (Lived Experience Partner)
Session 3: What really matters to people living with MSK conditions and can technology help?
Speaker: Melanie Martin (Senior Delivery Manager, NHS England and NHS Improvement)
Speaker: Becky Gates (Outpatient Transformation Digital Lead, NHS England and NHS Improvement)
Speaker: Cristina Serrao (Lived Experience Partner)
Speaker: Tim Brazier (Managing Director, Thrive by Design)
Session 4: An equal right to Sight?
Speaker: Donna O’Brien (Policy and Research Manager, SeeAbility)
Speaker: Grace McGill (Eye Care Champion and Expert by Experience, SeeAbility)
Speaker: Lisa Donaldson (Head of Eyecare and Vision, SeeAbility)
Session 5: Paediatric Mental Health – Working together to create Parity of Esteem for mental and physical health in acute Paediatric settings
Speaker: Dr James Dearden (Paediatric Consultant / Strategic Mental Health Lead, Torbay and South Devon NHS Foundation Trust)
Speaker: Natasha Sauven (Community Paediatrician and Eating Disorder Lead, Northern Devon Healthcare NHS Trust)
Speaker: Claire Tanner (Paediatric Sister and Mental Health Liaison, Royal Cornwall Hospitals NHS Trust)
Session 6: How can we work differently in primary care to help people better self-manage their lives and conditions to improve their health and wellbeing
Speaker: Sarah Robinson (Director of Delivery - Eastern AHSN)
Speaker: Hazel Grace (Head of Personalised Care - East Region)
Session 7: StayAndThrive – Internal Retention
Speaker: Victoria Bagshaw, Nursing and workforce leadership role within the Regional NHSEI Nursing Directorate
Speaker: Edward Cox, (Assistant Director of Nursing ,NHS England & NHS Improvement)
14.40 - 15.00 - Break and Transition
15.00 – 15.50 - National Improvement Awards Showcases
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Spreading Change and Improvement Across Systems: FutureNHS Team and FutureNHS Communities with Dr Farzana Hussain, GP Principle and Clinical Director for Newham Central 1 PCN, The Project Surgery and Carol Munt, Lived Experience Partner
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Improving Through Co-Production: Cheshire West Integrated Care Partnership with Dr Navina Evans CBE, Chief Executive, Health Education England and Natalie Mark, Lived Experience Partner
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Digitally Enabled Transformation: Chelsea & Westminster Hospital NHS FT, Chelwest Maternity Voices Partnership, CW Innovation with Lord Victor Adebowale CBE, Chair, NHS Confederation and Richard Morton, Lived Experience Partner
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Improving health Equity: Whittington Health NHS Trust with Dr Dominique Allwood, Chief Medical Officer, UCL Partners and Scott Ballard-Ridley, Lived Experience Partner
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Service-led Improvement: Orthoptic Team, University Hospitals Coventry & Warwickshire NHS Trust and Dr Marc Harrison, President and CEO, Intermountain Healthcare and Cristina Serrao, Lived Experience Partner
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Collaborating for Improvement: Somerset NHS Foundation Trust, Somerset CCG & Partners with General Stanley McChrystal (Ret.) US Army General & Co-Founder, McChrystalGroup and Mark Agathengelou, Lived Experience Partner
16.00 – 16.30 - Closing reflections
Closing reflections
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Helen Bevan, Chief Transformation Officer, NHS Horizons
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Rasleen Kahai (Clinical Fellow) (Clinical Associate NHS Horizons & Cardiorespiratory Dietitian - Royal Brompton & Harefield Hospitals)
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Cristina Serrao (Lived Experience Ambassador - NHS England and NHS Improvement)
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Neil Turton, Executive Director Aqua
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Hugh McCaughey (Former National Director of Improvement - NHS England & NHS Improvement)
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Tim Ferris (Director of Transformation - NHS England and NHS Improvement)