Working With Headphones

Day 1: Wednesday 11th May

Working at home

Day 2: Thursday 12th May

Day 1: Wednesday 11th May

09.00 - 09:30 - Virtual Doors Open

The Big Conversation virtual doors open ready to welcome you all in

09.30 – 10.00 - Welcome to The Big Conversation

A very warm welcome from our partners and an introduction to your main hosts for the Big Conversation

 

Helen Bevan, Chief Transformation Officer, NHS Horizons

Rasleen Kahai, Clinical Associate NHS Horizons & Cardiorespiratory Dietitian, Royal Brompton & Harefield Hospitals

Cristina Serrao, Lived Experience Ambassador, NHS England and NHS Improvement

Neil Turton, Director, Advancing Quality Alliance (Aqua)

Penny Pereira, Director of Improvement and Director, Q Initiative

Hugh McCaughey, National Director of Improvement, NHS England & NHS Improvement

Vin Diwakar, Regional Medical Director, NHS Improvement

Tim Ferris, Director of Transformation, NHS England & NHS Improvement

 

10.00 – 10.15 - Announcement of Award Shortlist

A sneak preview of all the 1st National Improvement Award shortlisted nominations

Helen Bevan, Chief Transformation Officer, NHS Horizons 

Rasleen Kahai, Clinical Associate NHS Horizons & Cardiorespiratory Dietitian, Royal Brompton & Harefield Hospitals

 

10.15 - 10.30 - The Big Conversation Quiz

A fun way to test your knowledge about all things QI and some more random subjects too. Your answers should help guide you around key areas that matter to you over the next 2 days

Kerry McGinty, Production Project Manager, NHS Horizons

10.35 – 11.40 - NHS Improvement Awards showcases:

A chance to dive a bit deeper into all of the shortlisted nominations. 

 

Improving through co-production

Learn and hear more about the 4 finalists in this category

Service-led improvement

Learn and hear more about the 4 finalists in this category

Digitally-enabled transformation
Learn and hear more about the 4 finalists in this category


Improving health equity
Learn and hear more about the 4 finalists in this category


Collaborating for improvement
Learn and hear more about the 4 finalists in this category

Spreading change and improvement across systems
Learn and hear more about the 4 finalists in this category

11.45 - 12.15 - #SolvingTogether

Solving Together - Showcasing leading examples of good improvement practice with our hosts

Bev Matthews, Clinical Lead for Transformation and Virtual Collaborate Programme Lead, NHS Horizons

Hugh McCaughey, National Director of Improvement, NHS England & NHS Improvement

Tim Ferris, Director of Transformation, NHS England & NHS Improvement

Cristina Serrao, Lived Experience Ambassador, NHS England and NHS Improvement

12.15 -13.00 - Lunch

13.00 – 13.55 - “Big Idea” Breakout Sessions

Time to hear and learn more from an incredible range of exciting speakers a in our breakout sessions


The Royal College of Physicians; help us to drive change

Dr John Dean

Eddie Kinsella

Emily Hockenhull

Jennifer Flatman

 

Improving care for older people living with frailty from the grass roots up 

Simon Conroy

Deborah Thompson 


An opportunity to share the foundations, principles, and practices of Hexitime

John Lodge

 

Turning around one of the country’s most challenged hospitals. What a difference 3 years makes – from 206 to 13 CQC actions. But there’s always ‘Room for Improvement’

Caroline Shaw

Louise Notley

 

Developing a QI nursing network

Charlotte McArdle

Jane Murkin


Virtual Wards enabled by technology: How can we support Integrated Care Systems to scale?
Breid O'Brien

Zoe Harris

Anne Oyewole

Jane Sproat

Getting health systems on the same page to drive the right improvement

Hugh Marshall

Sarah Overton

Carolyn Gullery

Lily O’Connor

How can we support you to harness the power of data?

Rebecca Llewellyn

Edward Kendall

Why fixing everything (including the NHS) needs all of us

Jon Alexander

Emily Cadman

 

Data without the techy talk

Ruby Nicholls

Shakeel Liaqat

Mike Evans

 

14.00 – 14.45 - Tackling Health and Care Inequalities: The Fierce Urgency of Now

Dr Bola Owolabi, Director of Health Inequalities, NHS England & NHS Improvement

15.10 - 16.00 

Aqua and People Voices Media
Gathering and curating personal stories for improvement

Building the skills for collaborative change

Anindita Ghosh

AI-enabled risk stratification to enhance elective recovery

Dr Mark Ratnarajah

Jenny Briggs

Rowan Pritchard-Jones

Beyond “just a dashboard”, bringing data to life, adding evidence, and creating action

Nick White 

Prof David Loughton  CBE  CIHSCM

Dr Sonia Ashraf

Heather Humphreys

Alex Porter

Stories for Change

Alison Schofield

Jennifer Hodgkisss

Steven & Eli

Shamaila Bashir

Mo Ade

Improving your employee wellbeing culture

Adam Turner

Victoria Small

Michelle Gibson

Helen Bevan: Ten things I've learnt about Improvement over the last 30 years - Come and ask me anything!

Helen Bevan

16.15 - 16.45 - Drum roll please ... 

Now Announcing the 1st National Improvement Award Winners with our host and partners

Kathryn Perera

Natalie Mark

Penny Pereira

Carol Munt

James Mountford

Hugh McCaughey

Mark Agathangelou

16.45 – 17.00 - First Day Reflections

Share your thoughts and reflections with some of our partners

Rasleen Kahai, Clinical Associate NHS Horizons & Cardiorespiratory Dietitian, Royal Brompton & Harefield Hospitals

Cristina Serrao, Lived Experience Ambassador

Neil Turton, Director, Advancing Quality Alliance (Aqua)

Penny Pereira, Director of Improvement and Director, Q Initiative

Day 2: Thursday 12th May

09.00 – 09.50 - Our Health and Wellbeing 

Speaker:              Stephanie Thompson (Senior Health Improvement Advisor, University Hospitals of Derby and Burton NHS Foundation Trust)

Speaker :             Zoe Lord (Deputy Director, NHS Horizons)

Speaker:              Claire Parker (Senior Programme Lead (Health and Wellbeing, NHS England and NHS Improvement)

10.00 – 10.20 - Welcome to our Open Conversations

Speaker:              Zoe Lord (Deputy Director, NHS Horizons)

Speaker :             Rasleen Kahai (Clinical Associate NHS Horizons & Cardiorespiratory Dietitian, Royal Brompton & Harefield Hospitals)

Speaker :             Cristina Serrao (Lived Experience Ambassador, NHS England and NHS Improvement)

Speaker :             Neil Turton (Director, Advancing Quality Alliance (AQUA)

 

10.30 – 11.15 - Open Conversations (Round 1 of 3)

Session 1: Are we ready for the digital health tech revolution?

Speaker :             Dr Samantha Roberts (Chief Executive, National Institute for Health and Care Excellence (NICE))

Speaker:             Danielle Mason (Associate Director, National Institute for Health and Care Excellence (NICE))

 

Session 2: Why have a meeting, when you can have a party?

Speaker :             Lindsey Mclean (Urgent Care Programme Manager, Wye Valley NHS Trust)

 

Session 3: How to deliver the National Child Measurement programme more collaboratively and inclusively

Speaker:              Rachel Bryers (Senior Improvement Advisor, Advancing Quality Alliance (AQUA)

 

Session 4: Pizza Game: Brand new virtual improvement game demo

Speaker:             Joe Robertshaw (Quality Improvement Business Manager, Kingston Hospital NHS Foundation Trust)

Speaker:             Jonathan Grellier (Head of Improvement, Kingston Hospital NHS Foundation Trust)

Speaker:             Ed Jebson (Improvement Programme Manager, St George's University Hospitals NHS Foundation Trust

 

Speaker:          Melvin Bell (Director, Focus Games Ltd)

Speaker:          Andy Yeoman (Director, Focus Games Ltd)

 

Session 5: Wheelchair skills: The foundations to build independence

Speaker:          Pete Donnelly (Founder and Managing Director, The Wheelchair Skills College)

 

Session 6: Service-led improvement discussion

Speaker:          Sasha Karakusevic (Project Director, NHS Horizons)

 

Session 7: If general practice fails, the system fails

Speaker:            Dr Minal Bakhai (GP and Director of Primary Care Transformation , NHS England and NHS Improvement)

Session 8: How do we create the conditions for clinical professionals to work together in improvement?

Speaker:           Jane Murkin (Strategic Nurse Advisor, NHS England and NHS Improvement)

Speaker:           Charlotte McArdie (Deputy Chief Nursing Officer, NHS England and NHS Improvement)

Speaker:            Caroline Poole (Head of Allied Health Professions, NHS England and NHS Improvement)

Speaker:            Dr John Dean (Improvement Clinical Director, Royal College of Physicians)

 

11.25 – 12.10 - Open Conversations (Round 2 of 3)

Session 1: Breaking down barriers and building connections

Speaker:             Rachel Collum (Researcher and Parent, Northern Neonatal Network Parent Advisory Group)

Speaker:             Claire Marcroft (University of Newcastle)

Speaker:             Mark Dale (Independent Co-producer, Essex University NHS Foundation Trust)

Speaker:             Karen Turner (Improvement Advisor, Royal Free)

 

Session 2: How can we learn better from our clinical data?

Speaker:             Dr Conor Foley (Data Science Fellow, Critical Care, University College London Hospitals NHS Foundation Trust)

 

Session 3: Personal health budgets in a mental health pathway

Speaker:             Janet Blair (Senior Manager (Personalised Care Group, NHS England and NHS Improvement)

Speaker:             Breda Spillane (Programme Lead, City & Hackney, Tower Hamlets & Newham)

 

Session 4: Service-led improvement discussion

Speaker:             Julia Miah (Informatics Manager, Royal London Hospital, Barts Health NHS Trust)

Speaker:             Kate Pound (Improvement Manager, NHS England and NHS Improvement)

Speaker:             Jolyon Spurling (Co-founder, Product strategy and Design, Showtime Analytics)

 

Session 5: Collaborating for improvement discussion

Speaker:            Sasha Karakusevic (Project Director, NHS Horizons)

 

Session 6: Top challenges and opportunities in data analytics for service improvement

Speaker:                Alex Porter (Analytical Lead for Improvement, NHS England Midlands)

Speaker:                Jim Hatton (Deputy Director of Improvement Analytics, Improvement Products and Services, NHSE/I)

Speaker:                Ronnie Arafin (CEO, AlphA)

Speaker:                Rebecca Llewellyn (Head of Programme Delivery, NHS England and NHS Improvement)

Speaker:                 Victoria Cornelius (Senior Lead for Analytics Engagement, NHS England and NHS Improvement)

Speaker:                 Jason Pickles

 

Session 7: Anyone can be a change agent

Speaker:                Christina Harrison (Emergency Department Sister / Clinical Associate, Torbay & South Devon NHS Foundation Trust)

Speaker:                 Helen Bevan (Associate, NHS Horizons)

 

12.10 -13.00 - Lunch break

 

13.00 – 13.45 - Co-production for Improvement

 

Donald Berwick, President Emeritus and Senior Fellow, Institute for Healthcare Improvement

13.55 – 14.40 - Open Conversations (Round 3 of 3)

Session 1: What is needed to help people spread innovation and improvement

Speaker:                Diane Ketley (Associate, NHS Horizons)

 

Session 2: Co-designing solutions and data

Speaker:             Kate Pound (Transformation Fellow in the Horizons Group at NHS Improving Quality.)

Speaker:             Devon Elliot (Senior Programme Manager, NHS England and NHS Improvement)

Speaker:             Mark Agathangelou (Lived Experience Partner)

 

Session 3: What really matters to people living with MSK conditions and can technology help?

Speaker:             Melanie Martin (Senior Delivery Manager, NHS England and NHS Improvement)

Speaker:             Becky Gates (Outpatient Transformation Digital Lead, NHS England and NHS Improvement)

Speaker:             Cristina Serrao (Lived Experience Partner)

Speaker:             Tim Brazier (Managing Director, Thrive by Design)

 

Session 4: An equal right to Sight?

Speaker:             Donna O’Brien (Policy and Research Manager, SeeAbility)

Speaker:             Grace McGill (Eye Care Champion and Expert by Experience, SeeAbility)

Speaker:             Lisa Donaldson (Head of Eyecare and Vision, SeeAbility)

 

Session 5: Paediatric Mental Health – Working together to create Parity of Esteem for mental and physical health in acute Paediatric settings

Speaker:            Dr James Dearden (Paediatric Consultant / Strategic Mental Health Lead, Torbay and South Devon NHS Foundation Trust)

Speaker:            Natasha Sauven (Community Paediatrician and Eating Disorder Lead, Northern Devon Healthcare NHS Trust)

Speaker:            Claire Tanner (Paediatric Sister and Mental Health Liaison, Royal Cornwall Hospitals NHS Trust)

 

Session 6: How can we work differently in primary care to help people better self-manage their lives and conditions to improve their health and wellbeing

Speaker:             Sarah Robinson (Director of Delivery - Eastern AHSN)

Speaker:              Hazel Grace (Head of Personalised Care - East Region)

 

Session 7: StayAndThrive – Internal Retention

Speaker:              Victoria Bagshaw, Nursing and workforce leadership role within the Regional NHSEI Nursing Directorate

Speaker:               Edward Cox, (Assistant Director of Nursing ,NHS England & NHS Improvement)

14.40 - 15.00 - Break and Transition

15.00 – 15.50 - National Improvement Awards Showcases

  • Spreading Change and Improvement Across Systems: FutureNHS Team and FutureNHS Communities with   Dr Farzana Hussain, GP Principle and Clinical Director for Newham Central 1 PCN, The Project Surgery and Carol Munt, Lived Experience Partner

  • Improving Through Co-Production: Cheshire West Integrated Care Partnership with Dr Navina Evans CBE, Chief Executive, Health Education England and Natalie Mark, Lived Experience Partner

  • Digitally Enabled Transformation:  Chelsea & Westminster Hospital NHS FT, Chelwest Maternity Voices Partnership, CW Innovation with Lord Victor Adebowale CBE, Chair, NHS Confederation and Richard Morton, Lived Experience Partner

  • Improving health Equity: Whittington Health NHS Trust with Dr Dominique Allwood, Chief Medical Officer, UCL Partners and Scott Ballard-Ridley, Lived Experience Partner

  • Service-led Improvement: Orthoptic Team, University Hospitals Coventry & Warwickshire NHS Trust and Dr Marc Harrison, President and CEO, Intermountain Healthcare and Cristina Serrao, Lived Experience Partner

  • Collaborating for Improvement: Somerset NHS Foundation Trust, Somerset CCG & Partners with General Stanley McChrystal (Ret.) US Army General & Co-Founder, McChrystalGroup and Mark Agathengelou, Lived Experience Partner

 

16.00 – 16.30 - Closing reflections

Closing reflections

  • Helen Bevan, Chief Transformation Officer, NHS Horizons

  • Rasleen Kahai (Clinical Fellow) (Clinical Associate NHS Horizons & Cardiorespiratory Dietitian - Royal Brompton & Harefield Hospitals)

  • Cristina Serrao (Lived Experience Ambassador - NHS England and NHS Improvement)

  • Neil Turton, Executive Director Aqua

  • Hugh McCaughey (Former National Director of Improvement - NHS England & NHS Improvement)

  • Tim Ferris (Director of Transformation - NHS England and NHS Improvement)